Centring company values can greatly enhance employee belonging, as Lara Bryant discovered when speaking to leaders of digital consultancy SoftServe.
SoftServe is a global digital advisory and consultancy firm, supporting clients with digital transformation journeys. Founded in 1993 in Lviv, Ukraine, the company has grown into a leading provider of services in areas such as big data, cloud computing and cybersecurity.
In early 2024, the SoftServe team faced a challenge that cut to the heart of its culture. The problem was uncovered in the wake of the company’s new CEO joining the business in January.
The then-new CEO outlined a values reactivation initiative, to re-highlight six core company principles introduced by the founders:
The need for this became clear after an employee engagement survey.
Author's summary: SoftServe reignites its values.