City of Sault Ste. Marie's New Website
The City of Sault Ste. Marie has launched its updated website after 20 years, promising a "fresh look, faster access, and easier navigation" to connect with City services.
The website is organized around central themes of live, work, play, and government, similar to other municipalities like Sudbury.
Key Difference
However, the new website lacks a 311 Customer Service Management system, a dedicated municipal telephone number that routes non-emergency calls for municipal services, commonly used in Ontario cities.
What is 311 CRM?
A 311 CRM, or Customer Relationship Management system, is a technology that helps manage and analyze interactions with current and potential customers.
A "fresh look, faster access, and easier navigation" to connect with City services.
- Live
- Work
- Play
- Government
Author's summary: Sault Ste. Marie's new website lacks 311 CRM system.