The Surprising Success of Hands-On Leaders
Leadership theory suggests CEOs should focus on high-level issues, but some CEOs challenge this by diving deep into day-to-day execution.
By exploring best practices at companies like Amazon, Danaher, RELX, and Toyota, authors argue that top-performing companies thrive due to leaders who shape how work gets done.
CEOs like Jeff Bezos, Larry Culp, Erik Engstrom, and Eiji Toyoda model behaviors and teach frontline teams, fostering autonomy, clarity, and continuous improvement.
- Obsessing over customer-value metrics
- Designing work processes
- Making decisions through experimentation
- Teaching tool kits
- Embedding a culture of relentless improvement
Their approach isn’t micromanagement; it’s a disciplined, system-building style.
Author's summary: Hands-on leaders drive success.
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