Jen Kern on Data, Empathy, and the Future of Restaurants
Restaurant leaders are navigating a new era where data, technology, and human connection must work in sync to drive growth.
As chief marketing officer at Qu and a WiRL advisory board member, Jen Kern is helping change the status quo. A four-time CMO and longtime advocate for women in leadership, Kern believes the next wave of restaurant innovation will come from uniting marketing and technology around a shared purpose: empathy.
uniting marketing and technology around a shared purpose: empathy
Kern is working to bridge the gap between operators, marketers, and technologists—challenging the industry to think differently about what’s possible when data and humanity meet.
Author summary: Jen Kern discusses data and empathy in restaurants.
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